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Consulting Plus Inc.,
29222 Rancho Viejo Road, Suite 209 San Juan Capistrano, CA. 92675 (800)481-2708

 
 




Typical Question:

Why can't I print the weekly past due invoices?


  Answer:
 

There are only three things that can prevent this report from printing:

 
1) System Default Option "Past Due List Min Days" On system defaults option tab 2
(Only loans that are this many days or more past due will get an invoice.)
 
2) Mail codes. You can tell it to ignore mail codes and it will do so. If you do not, only loans with a mail code of A or P will get an invoice
 
3) Windows printer problem. ( There are at least a hundred possibilities here.)
 
DO THIS:   
 
Go to the Print Payment Notices dialog ( PR - 109 )
 
Check "Weekly Past Due Invoices"  ( NOTE THE WEEKLY )
Check Preview Notices on Screen
 
NOTE that the Start and End date are blanked out. They do not apply to this report. These notices are calculate as-of the date last update.
 
Click on Print
 
You should see the notices displayed one at a time on the screen.
A small tool bar will appear over the notice.
To print the notice click the small printer icon on the tool bar.
To skip the notice click on the "Exit Door" icon.
 
To cancel all notices, press the escape key. It may take three or four escape keys to cancel it.
 
If you see them on the screen and they don't make it to the printer, you have a problem with the Windows printer driver.
 
If you don't get any reports, find a loan that is past due and check the mail code.

If that is not the problem, select Administration / System Data Maintenance / Current System Options. On System Optinos Tab 2 you will see " Past due List Min Days" Only loans this many days past due or more will get a report.

 

 



 


 
 

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